Make sure your counterpart understands exactly what you want to say. In this seminar you will learn to positively influence yourself and others by consciously using typological knowledge. Sensitize yourself to your counterpart and reduce or avoid potential conflicts that arise (or can arise) due to personal differences.
- Sender-receiver principle
- body language, voice, content
- Basics of communication
- Relationship between communication and conflicts
- feedback rules
- My conflict behaviour
- Course of conflict – escalation stages
- possible solutions
- Helpful communication models
- feedback rules
In this seminar the participants receive new impulses how to influence themselves and others positively by consciously using rhetorical elements.
Prerequisites for participation:
Good general education
Strategies and methods:
On the basis of the powerful INSIGHTS MDI® personality analyses, valuable input is given, numerous interactive exercises and group work are carried out, thus laying the essential foundations for better communication and good conflict management.
What you will achieve in this seminar:
You will gain new insights about your personal impact on others and about your preferred communication style. This self-knowledge leads to a higher relationship competence. This means, among other things, a higher sensitivity for the behaviour and motives of the communication partners (employees, colleagues and customers) and a better ability to communicate and cooperate as well as a high level of conflict resolution competence.
Managers of all hierarchical levels, including junior staff
INSIGHTS MDI Potential and Motivation Analysis
- Potential and motivation analysis of INSIGHTS MDI®, bound & as PDF
- Seminar manual
We will be happy to make you an individual coaching or in-house offer.